Enjoy the clip above and watch the entire episode below.
We all know about the mass digital migration that has taken place over the last 12 months -- and it continues. But there have been many instances of credit unions not getting off on the right foot when it comes launching or enhancing these services. There's a lot to be done in a very short time, so a trip up here and there is to be expected.
That said, CUNA's new Digitization Working Group looks to help credit unions avoid the pitfalls of implementing digital products/services, helping them take the proper steps in achieving their goals in this all-important area. To give us a quick summary on what this group will be doing is CUNA Chief Engagement Officer Greg Michlig.
Greg talks about some of the new efforts the Digitization Working Group is focusing on, as well as immediate- and long-term goals, group's significance within the industry, and much, much more.
He also addresses how CUNA is engaging with member credit unions during this unique time, sharing differences in pre-COVID times. The Digitization Working Group is one of those differences.
Check it out and let us know your thoughts. And watch the entire interview with Greg below for all the details.