A deep dive into the effects of pandemic-related operational disruptions
Organizational redesign strategies from day-to-day operations to performance management
Quick win tactics to help regain or build momentum on important key organizational initiatives
Patrick also talked about lessons learned from a couple of case studies analyzed in the report, as well -- one $10 billion bank and one $1 billion credit union.
Overall, whether the task at hand is authentication with masks, recalibrating pandemic-grade supplier agreements, or supporting an increasingly WFH workforce, SRM recommends a “business health check” designed to:
Identify process gaps for optimization
Highlight priority areas to address market changes
Anticipate and safeguard against potential risks
Accumulate insights to deliver dividends over the near- and long-term
Check it out and let us know your thoughts. And watch the entire episode with Patrick below for all the details.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.