Cornerstone Community Federal Credit Union CEO Eric Hepkins returned to the show for another insightful conversation. This time Eric shares how a recently implemented fantasy league or system (called Cornerstone Connection) has greatly enhanced his credit union's internal culture and how that benefit has spilled over to deepening member relationships.
Eric shared with us how he got this idea, why he implemented a tool like this, how it works, benefits to the credit union, goals using Cornerstone Connection, and advice for other credit unions that may want to do something similar to foster and promote acts of good from their staff -- both external and internal.
Another cool idea here from Eric that he believes could spread to credit unions nationwide. Check it out and let us know your thoughts -- and feel free to contact Eric for more info. Be sure to watch the entire episode below for all the details, as well.