Watch the clip above and be sure to check out the full episode located below the show notes.
Digital Growth Institute’s Founder/CEO James Robert Lay joined us on the show to analyze why the traditional strategic planning path we've all been doing for years and years is no longer safe going forward -- mostly because of the lessons we learned during COVID.
James Robert also talks about, when it comes to digital, what lessons have we learned from COVID and why are these lessons important to credit unions moving past the pandemic?
In addition, he mentions that all transformation begins with two things: telling the truth combined with training and education.
Lastly, James Robert shares the news about his new book: “Banking on Change” ... which he just started writing will be due out fall of 2022. His new book deals with two practical thinking models: EX + HX + DX = Growth and EQ + AQ > IQ.
Check it out and let us know your thoughts. And don't forget to watch the entire episode below for all the details.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.