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Allegacy Federal Credit Union’s COO Ashley Kohlrus and AVP of Digital Banking Treva Loyd stopped by the show to share their credit union's new collection of digital offerings they are now providing their members. Two of the cooler ones include palm vein authentication and a digital chat assistant named "Welby."
In addition to Welby and palm authentication, Allegacy implemented Amazon Alexa voice and smartwatch banking apps.
Ashley and Treva explain the reasoning behind these launches to boost security and convenience for their members -- which are both necessities in today's financial services environment. They also talked about member feedback since launching these offerings.
Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.