Be sure to check out the entire episode located below the show notes.
All the way from the beautiful country of Ireland, Pulsate CEO Sarah Martin (CMFG Ventures portfolio company) joined us on the show to share her insights on top challenges credit unions are facing today as member engagement continues to flock to digital services.
Here's what we asked Sarah:
How can Credit unions maintain and build personal connections with members in a digital banking environment?
What are some of the success you have seen credit unions achieve in this regard?
What are some of the lessons learned?
What would be your top three recommendations to credit unions striving to improve the digital member experience?
A wonderful conversation with Sarah. Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.