Be sure to watch the entire episode below the show notes for all the details.
Origence’s Vice President of Product Management Sean Ferguson stopped by the show to share his insights on the evolution of the member experience and how Origence's new arc DX will help credit unions deliver a better experience for members moving forward.
We started our conversation with Sean with a "chicken or the egg" question: How is technology evolving today’s member experience? Or is the member pushing the technology to create the experience they want?
Sean then explained where does arc DX come into play here to deliver this better experience and what does this “better member experience” look like to the member.
Lastly, Sean talked about the significance with the member experience evolution and arc DX’s role today and in the future.
Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.