Scott Earwood, Director of Community Solutions at White Clay, and Wade Decker, CFO at Financial Plus Credit Union, stopped by the show to share their insights and experience on the importance of optimizing member data. They both discussed how they worked together to metaphorically "turn the lights on" (aka: optimize member data) to clearly see what their members were doing and address any concerns and/or provide the right services at the right time.
Scott and Wade talked about what exactly needed to be done at Financial Plus to help them excel in optimizing their member data, as well as sharing how has the credit union — and members — benefited from this partnership (results).
Check it out and let us know your thoughts. And be sure to watch the entire episode below for all the details.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.