She also talks about the numerous great ideas out there, but many times they don't link up with an organization's strategic plan. So she provides some advice how to bring the two together for continuous innovation. We also touched on the sobering topic of "evolution or extinction," addressing how credit unions can stay ahead of the innovation curve -- and not becoming complacent with the likes of Blockbuster, Borders, Tower Records, etc.
There's much, much more in this packed conversation with Shazia, so check it out and pass it on.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.