Credit unions are in the midst of a digital transformation and it can be downright perplexing at times, as today's omni channel experience can be like a carnival house of mirrors at times. Which way do we go? What do we do next? Where's the path that will get us to where we want to go?
To put this current transformation in perspective is Digital Align's Rajesh Patil, who used to work for First Tech Federal Credit Union as a Digital Program and Product Manager. Today, Rajesh is helping lead credit unions to the digital promised land to maintain and/or exceed their peers' progress in this arena of developing multi-channel digital platforms.
In this timely talk, Rajesh shares many examples of credit union digital transformation, along with why it's so important today for CUs to embark on this all-important journey. Check it out and let us know how your credit union is faring on its digital, omni channel venture.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.