For more than a decade now, we've been hearing about biometrics and how it's going to change the face of the financial services industry -- and just about every other industry, as well. But for years, it seems many solutions have started, sputtered, and stalled like an '85 Yugo gasping for another quart of ethanol.
Today, however, times have changed and biometrics -- whether it's your eyes, fingerprint, face, voice, etc. -- has a growing arsenal of success stories. For instance, we recently interviewed the folks at Mountain America Credit Union and their successful use of eye and fingerprint scans (episode #538) and in this episode we are looking at how Arizona Federal Credit Union has successfully launched Digital Insight's Android fingerprint scan. And I'm sure there are many more. Finally, tomorrow is here.
So we invited Arizona FCU Sr. Director of Digital Banking Eric Givens and Digital Insight Senior Product Manager Dan Weis to provide us with the details on why their solution has succeeded, how it works, feedback from members, what's next in biometrics, and advice for other CUs looking to implement these cool pieces of technology that will eventually allow us to dropkick usernames and passwords into the last century.
Check it out and let us know what you think.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.