Want to see what the future of the credit union branch looks like? Then head up to Salt Lake City and check out America First Credit Union's new Innovation Center. There you will see the latest and greatest uses of technology and services that will serve members well into the future.
At the center of it all is America First's Executive Vice President Randy Halley sharing how the Innovation Center came about, why they created it, how it benefits the credit union, and advice for other credit unions looking to do something similar. A very revealing and timely chat with Randy, getting a glimpse at the future of banking.
Randy adds America First will test multiple channel experiences to gain real-time feedback and use this insight to implement experience enhancements across its member base and within its 116 branch locations.
Check it out and let us know what you think.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.