#710: How NCUA’s Incident Management System Improves Disaster Recovery Response Time for CUs…

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Blizzards, floods, hurricanes, earthquakes, fires, and more. We're all affected by these natural disasters in some form or fashion -- and, obviously, credit unions are impacted, as well. When dealing with these catastrophic events, timing is crucial to help businesses get back up and running. And, in credit unions' case, back up and running to help members in need -- quickly.

For this reason, NCUA introduced its Incident Management System that automates many of the old manual tasks that were a bit time consuming. This enhanced automation can transform NCUA's disaster recovery response time from days to hours -- which is hugely beneficial to credit unions looking for much-needed information.

To get a better understanding on how this new system works and benefits credit unions, we invited former United States Marine and NCUA Emergency Management Specialist Ben Cates on the program. Ben explained the genesis of the new and improved system, how it answers credit union pain points with their disaster recovery efforts, and the tool's future plans.

Great conversation with Ben on a very important tool for credit unions today. Check it out and let us know your thoughts.