First Tech Federal Credit Union Chief Digital and Technology Officer Mike Upton joins us for an insightful celebratory talk on how their mobile app was awarded "Most Improved" by the folks at Magnify Money. Mike outlined what exactly First Tech improved on it mobile app, as well as what is to come in this area for the $11 billion credit union.
We also discussed First Tech's new Innovation microsite and how it benefits the credit union and its members in long run. The site's goal is to bring further innovation to First Tech through the use of modern methodologies, such as Design Thinking and Agile.
Mike provides a bit of advice, as well, for other credit unions that may want to do something similar to keep that tech fire burning bright.
Check it out and let us know your thoughts.
(Note: We apologize for the audio in this episode. The connection was not as stellar as we like, but Mike's message still comes through quite well.)
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.