VSoft Corporation Senior Vice President of Sales & Business Development Puneet Malhorta stopped by our virtual studios to discuss a rising trend in the industry: Are Your Credit Union's Innovation Efforts More Harmful than Helpful?”
Some of the questions we asked Puneet included:
You say credit unions should stop focusing on innovation in specific channels. What do you mean by this?
How does innovating across channels benefit credit unions?
Why is this so important today?
How do “siloed” digital banking channels and disjointed innovation hinder a credit union's use of member data?
What do credit unions need to do instead?
Check it out and let us know your thoughts on this topic.