Affinity Credit Union Vice President of Lending and Development Josh Murphy joined us on the show to share his secrets to some amazing lending performances the last five years -- increasing 20% each of those years. Josh explains his team, Board, and vendors all have been tremendous assets in these achievements.
In particular, one CUSO, LenderClose, has helped Affinity maintain and even exceed its lending expectations -- and he tells us how they helped, as well.
Josh also discusses how the lending business has changed during his tenure from both a lender's and borrower's perspective. He cites today's consumer-facing websites like Amazon have really raised the bar of consumer expectations for credit unions. It's a tough hill to climb, but Josh believes credit unions can continue coming out on top and being there for their members.
Check it out and let us know your thoughts.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.