In our final part (pt.3) with Advantage Analytics Senior Business Consultant Tammy Schwartzer on how to activate data for optimal member engagement, Tammy discusses the greatest challenges credit unions are experiencing when it comes to creating and supporting a quality member experience. So important in today's highly competitive and fast-moving world.
She also takes a step back and explains where a credit union leader needs to start when it comes to creating these memorable and personalized experiences. What do they need to tackle first to get started on the right foot? Tammy explains.
Check it out and let us know your thoughts.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.