During Corelation's 2021 CEO & CTO Forum, Strum CEO & Chairman Mark Weber provided the closing keynote on day 1 entitled: "Find the Catalyst in Your Member Analytics to Transform Relationships & Grow Results."
In this clip, Mark talks about how today's consumers are demanding personalization in just about every experience they encounter -- financial services included. He adds that this personalization is vital for credit union's success, as banks and fintechs have upped their game in this area, as well.
Check it out and let us know your thoughts. And stay tuned for more coverage and clips from Corelation's 2021 CEO & CTO Forum.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.