CUES Emerge: SchoolsFirst Alex Hsu Proposes Innovation Center of Excellence...

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CUES Emerge finalist Alex Hsu, VP, Planning and Change Management at SchoolsFirst Federal Credit Union (California) joined us to share his reasons for participating in the CUES Emerge competition for 2021, as well as how he will use this experience to advance his professional career.

Alex also share his business case pitch: Innovation Center of Excellence...
"The creation of an Innovation Center of Excellence within my credit union would enable our organization to evaluate individual pain points holistically, and avoid approaching any potential solutions with a silo mentality or an over-reliance on technology vendors. It would allow for the necessary discovery effort to understand potential approaches to solve problems, and consider the best approach as it relates to people, process and technology. The Innovation COE would be gradually set up within a 2.5 year period, and operate indefinitely as long as its benefits outweigh the costs."

Check it out and let us know your thoughts. And be sure to watch the finalists pitch their business cases to the judging panel on Wednesday, Oct. 6, 2021, at 11:00 a.m. (PST).