Discovery 2020: AdvantEdge Analytics' Shazia Manus Previews 'People Helping People in the Digital Era' Panel Session...

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​We all know the credit union mantra is "People Helping People," and this industry has stepped up in a big way doing just that and more during the pandemic.

The folks at CUNA Mutual Group have added a bit of a spin to it, which will be discussed during the upcoming Discovery 2020 Conference in less than two weeks. They have put together an expert panel who will be discussing the evolved topic of: "People Helping People in the Digital Era" -- something many of us have experienced quite well over the last several months.

AdvantEdge Analytics Chief Strategy & Business Development Officer Shazia Manus will be on this panel -- along with Sam Das, Director, Corporate Development & CMFG Ventures LLC, and Eric Hansing, Vice President, Strategy & Multicultural, CUNA Mutual Group. We invited Shazia on the show to preview what specifically will be addressed during this session. Here's what we asked her:

• Tell us about the upcoming Discovery Conference. I understand the theme is “People Helping People in the Digital Era,” so what can attendees expect?
• How do you feel about “people helping people” as a message for the movement, just given the emphasis on technology and digital engagement? Will that resonate with consumers for much longer?
• Most credit unions were well on their journey to digital transformation when the pandemic hit. Do you think COVID-19 stopped them their tracks or put more gas in the engine?
• Digital transformation is also about agility, isn’t it? I’ve heard you talk often about the importance of becoming nimble enough to pivot on a dime.
• So, for those credit unions that chose to put the pedal to the metal, where do they want to place their bets? What are the best digital and data investments you would recommend they make?

Check it out and let us know your thoughts -- and don't forget to register for Discovery 2020.