We all know that technology and innovation are massive drivers of business right now -- especially everybody's digital offering sprint since the pandemic hit. But what about still being human to members? You can't completely disconnect in the digital realm.
During CUNA Mutual Group's Discovery 2020, AdvantEdge Analytics Chief Strategy & Business Development Officer Shazia Manus posed this question to CUNA Mutual Group Vice President, Strategy & Multicultural Eric Hansing. What transpired was a thought-provoking response from Eric, as well as a compelling discussion between he and Shazia.