In this clip, Samantha discusses three ways how credit unions need to invest in upping their game in a member-centric model. This investment path will become more and more significant as fintechs and big banks continue on their path in delivering this model. She stresses that membership will decline if credit unions don't invest in this area.
Check it out and let us know your thoughts. And visit the TH!NK website to see all the sessions in their entirety.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.