During CO-OP Financial Services' April 13 TH!NK 21 Virtual Series, the expert panel of Her Money's Founder Jean Chatzky, CO-OP Financial Services President/CEO Todd Clark, CO-OP Financial Services Chief Experience Officer Samantha Paxson, and EY's Partner/Principal Nikhil Lele took a deeper dive into the EY/CO-OP member research study.
In this clip, Nikhil talks about how to avoid "Hungry, Hungry Hippos" style banking based on an entertaining anecdote during the session. But Nikhil explains exactly what that means, as well as segueing into three things fintechs do well from a financial services perspective that could further encroach on credit union territory.
Check it out and let us know your thoughts. And visit the TH!NK website to see all the sessions in their entirety.
Mike Lawson, Host
Married to a beautiful and wonderful wife, raising 5 kiddos (including twins!), enjoy helping others tell their stories, and love surfing SoCal waves. Keep it simple.