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GWLN Interviews: Servus CU’s Gail Stepanik-Keber Shares Her International Success Story….

9/8/2016

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In our continuing Global Women's Leadership Network interview series, we chat with this week's featured guest: Servus Credit Union Chief Brand & Corporate Social Responsibility Officer Gail Stepanik-Keber. Gail shares how her international experience (from Malaysia to Canada) has helped her succeed at Servus, bringing innovative ideas to the credit union for its enhanced value within the community.

A very insightful conversation with Gail, as she provides many takeaways for tomorrow's women credit union leaders. Check it out and let us know your thoughts.

#631: How CCUL’s New Digital Financial Wellness Program Raises the Bar for Financial Literacy…

9/7/2016

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California/Nevada Credit Union League has partnered with education technology innovator EverFI to create a real-time digital financial wellness for program for credit unions. It's a program that raises the bar for financial literacy, which credit unions can customize and promote to their members and consumers.

To get the inside scoop, we invited the League's President/CEO Diana Dykstra on the show to discover how this program works, how it can be customized by individual credit unions, its partnership with EverFI, program's goals, and much more. Diana sees this program laying the foundation for a possible nationwide movement for real-time financial literacy that only credit unions can accomplish. Pretty cool stuff here!

Check it out and let us know your thoughts.

#630: How Empower FCU’s Data Analytics Program Topped the 2016 AXFI Analytics Competition…

9/6/2016

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The 2016 AXFI Analytics Competition was fiercely fought battle between credit unions that could best leverage their member data to provide truly innovative services that could enhance growth and value. After the data dust settled, Empower Federal Credit Union's Sales and Service Program topped the field of worthy competitors.

So we invited Empower FCU's Director of Application Development and Business Intelligence Todd Wolfe to come on the show and explain the innovation behind his credit union's Sales and Service Program. We also discussed how his team came up with the idea (pain points addressed), benefits for the credit union, future goals, and what's cooking for the 2017 AXFI Analytics Competition.

Amazing stuff credit unions are doing today with member data to create and provide better and better services that greatly enhance the value. Check it out and let us know your thoughts -- and what your credit union is up to with data analytics.

#629: Why PSCU Added MasterCard MasterPass and Microsoft Wallet to Its Payment Offerings…

9/5/2016

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PSCU Vice President, Digital Experience and Payments Jeremiah Lotz joins us on CUbroadcast to share with us why his organization added MasterCard Masterpass and Microsoft Wallet to its digital payments offerings. PSCU already has nearly every solution out there from Apple Pay, Samsung Pay to Android Pay and more.

Jeremiah tells us how these new options help provide credit unions with a more complete digital payments offering to compete and remain relevant in this crowded space. He also briefly explains the difference between MasterCard MasterPass and Microsoft Wallet -- along with how they enhance security concerns when come to digital payments.

We close out the show with Jeremiah discussing PSCU's QuickAssist, the new servicing tool that delivers real-time member account data to core system screens.

GWLN Interviews: First Credit Union’s Sandra McDowell Shares How Emotional Intelligence Helped Her Succeed…

9/1/2016

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We continue our weekly Global Women's Leadership Network interview series with First Credit Union Vice President of Communications & Culture Sandra McDowell. Sandra shares with us her attributes that have helped her succeed in her career such as having a strong work ethic and learning agility -- which means you are always learning and changing with the times to remain ahead of the proverbial curve.

Sandra also shares how emotional intelligence has helped succeed at First Credit Union, becoming the leader she is today. You may recall we interviewed Sandra on a similar topic at the 2016 WOCCU Conference in Belfast: "Neuroleadership."

Fascinating stuff indeed that really isn't discussed -- if at all. Check it out and let us know your thoughts.

Forward>>

GWLN Interviews: Servus CU’s Gail Stepanik-Keber Shares Her International Success Story….

#631: How CCUL’s New Digital Financial Wellness Program Raises the Bar for Financial Literacy…

#630: How Empower FCU’s Data Analytics Program Topped the 2016 AXFI Analytics Competition…

#629: Why PSCU Added MasterCard MasterPass and Microsoft Wallet to Its Payment Offerings…

GWLN Interviews: First Credit Union’s Sandra McDowell Shares How Emotional Intelligence Helped Her Succeed…

Mike Lawson, Host

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